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Return and Refund Policy

Our refund and returns policy lasts 30 days after you received the items. If 30 days have passed since you receive the item, we can’t offer you a full refund or exchange.

Return

Buyer can change his or her mind and cancel a purchase agreement for full refund during the cooling period. The cooling period is 1 (one) day after purchasing, before the item is shipped. We can not receive exchange or refund if it is mistake by buyer (eg: wrongly choose item or size).

We replace or refund items if they are defective or damaged, or wrongly send the item from our side. Make sure you contact us before making a return.
Packages must be addressed exactly as written below:

Bawu RT. 20 RW. 04 Batealit Jepara, Jawa Tengah, 59461
Indonesia

Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will credit you for the returned product using the same method of payment that you used to purchase them and send you an e-mail confirming that we did.

Naturally Crafted. Made for Everyday Living.

Contact details

Bawu RT. 20 RW. 04 Batealit Jepara, Jawa Tengah, 59461
Indonesia
Phone: +62 81390503403
email: sales@favoliving.com
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