1. Introduction
PT. Favo Prime Indonesia ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website favoliving.com.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party providers)
b. Non-Personal Information
We may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent
Cookies and tracking technologies
3. How We Use Your Information
We use the collected information for purposes such as:
Processing orders and transactions
Providing customer support
Improving our website and services
Sending updates, promotions, and marketing communications (with your consent)
Ensuring website security and preventing fraud
Complying with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Remember user preferences
You can choose to disable cookies through your browser settings, though some features of the website may not function properly.
5. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Service providers (payment processors, logistics, hosting services)
Legal authorities when required by law
Business partners (only when necessary for service delivery)
All third parties are required to maintain confidentiality and protect your data.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
PT. Favo Prime Indonesia
Email: sales@favoliving.com
Phone: +6281390503403
12. Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
